Q: How do you guarantee the quality of your goods?

All goods undergo a rigorous 5-step quality inspection process to ensure optimal condition:

• Material inspection upon arrival at the facility.
• Inspection of semi-finished components.
• Full kit assembly testing.
• Functional testing process.
• Final re-check before packaging.

Products with quality issues are replaced on a one-by-one basis.

Q: What are your payment terms and accepted methods?

We accept EXW, FOB, and other common shipping terms. Payment methods include T/T, L/C, PayPal, and others.

Q: What is the estimated delivery date?

In-stock items generally ship the same day as the order is placed. New non-OEM/ODM orders have a delivery timeframe of 2-9 working days. Custom OEM/ODM orders take approximately 12-15 days.

Q: What advantages does your factory offer for orders?

We maintain ready stock for sample testing, support rapid delivery within one working day for stock items, and complete OEM orders in under 12 days. Backed by extensive manufacturing experience, we implement full quality control operations to ensure zero defects, volume material pricing advantages, and a comprehensive 12-month after-sales service.

Q: How can I place an order?

1. Specify the model name, quantity, color, flavors, and any other special requirements.
2. A Proforma Invoice will be issued and sent for your approval.
3. Production is scheduled immediately upon receipt of your payment or deposit.
4. Goods are dispatched following the final payment confirmation.