1. Who are we and where do we sell?
We are globally oriented suppliers. Our main markets cover North America (20.00%), Eastern Europe (20.00%), Western Europe (10.00%), South America (5.00%), Southeast Asia (5.00%), Africa (5.00%), Oceania (5.00%), Eastern Asia (5.00%), Central America (5.00%), Northern Europe (5.00%), Southern Europe (5.00%), South Asia (5.00%), and our domestic market (5.00%).
2. How can we guarantee the quality of our products?
Quality is always guaranteed through a standardized approach: we ensure a pre-production sample is approved before beginning mass production, and we conduct a final Inspection of all items prior to shipment.
3. What products can you buy from us?
Our main product range includes USB lighters, cigarette filters, rolling tobacco related items, and cigarette cases.
4. Why should you buy from us instead of other suppliers?
We focus on building stable, long-term business partnerships. We maintain our own professional quality control team and conduct 100% inspections on the production line for 40% of our products. Additionally, we have structured deep technical expertise across design, materials, molding, packaging, and QA.
5. What delivery terms and payment currencies do we accept?
We support multiple options to suit your procurement process. Accepted Delivery Terms include FOB, EXW, FCA, DDP, and DAF. We accept payments in USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, and CHF.
6. What payment types and languages do we support?
We support diverse payment methods including T/T, L/C, D/P, D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, and Escrow. Our team is able to communicate in English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, and Italian.